Mission statement

Iuvare PflegeCampus GmbH stands for demand- and customer-orientated educational measures and guarantees quality in education.

In order to be able to offer consistently good services irrespective of the persons carrying out the programmes, we are committed to adhering to the following principles.

The mission statement is communicated internally via notice boards and externally via the website.

Customer orientation

We consider all interested parties to be customers, including the participants, but also the commissioning companies who are interested in acquiring recognition as a carer in Germany or who want to improve the quality of care within their company, as well as the funding bodies. Due to the shortage of skilled nursing staff in Germany, there is both a macroeconomic and a political interest in recruiting skilled nursing staff for the German labour market. This project is also of interest to the Federal Employment Agency due to the recruitment and qualification of skilled workers.

In this context, within the framework of the existing procedures and processes, we check whether the demands and expectations that the customer places on us can be met with the available resources (equipment, media, lecturers). We endeavour to maintain and promote this by constantly observing the processes as part of internal audits and monitoring the daily completion of tasks that arise.

The objectives arising from this include a sustainable increase in customer satisfaction and the pass rate for the knowledge test at the end of the preparation course.

Personnel

We employ qualified staff in management, teaching and administration, as well as qualified teachers. Continuous professional development is organised for our staff.

Educational programme

We provide potential participants with clear statements and information on all relevant matters. They receive personal coaching and advice from us to enable participant-orientated and appropriate development. Cooperation and teaching within the training rooms are individualised and geared towards the participants and the variety of methods. Qualified and individualised training measures ensure the success of the lessons.

Participants

Our advertising statements are truthful and serious. Our training programmes are transparent in terms of: Objectives, participation requirements, conditions of participation, duration, location, price, number of lessons, methods used, terms and conditions. When developing our training courses in accordance with SGB III, we take into account the situation and development of the labour market and support participants in gaining recognition and integration into the labour market.